Lorraine's Chains

Payment

Payment is through PayPal. It is a fast, free, and secure way to pay for things on the internet, and anyone can use it.

Shipping

I ship via USPS Priority Mail. It is fast, and I think the price is very reasonable. I do not make a profit on shipping so it will always be the same as what the US Post Office charges. That is currently $4.60 for a package weighing up to one pound. If you buy more than a pound of chainmaille jewelry from me, I will gladly cough up any extra shipping charges.

Returns

I want you to be happy with your purchase. If you receive your chainmaille jewelry and you are not happy for any reason, then you may return it (in the same condition it was sent to you) within 14 days for a full refund of the purchase price (the cost of the jewelry minus shipping charges). Send me a message to let me know that you wish to send it back so that I will know it is coming. If at all possible, let me know what you are unhappy with, and I will do what I can to fix it. Seriously, I want you to love your new purchase.

Repairs

If at some point you damage your chainmaille jewelry, send me a message describing the damage and I will let you know what I can do to repair it and how much that would cost. Minor repair work (as determined by me) will be done free of charge. You would just have to pay for shipping.

Sizing

When purchasing a chainmaille bracelet, I will ask you to give me your wrist measurement so that I can size it to fit you. You should use a tape measure wrapped snugly but not tightly around the wrist where you will wear the bracelet. Do not just tell me what size you want the bracelet because fit depends on the size and style of the weave, not just on length. Resizing bracelets up or down by an inch will be free of charge. The charge for sizing a bracelet up by more than an inch will depend on the specific weave used and the size of the rings used to make it.

Questions